Integrated Communications Project (ICP)

Modernising Oxford's communications

The Integrated Communications Project (ICP) is delivering a replacement for the University's telephony system, which goes out of support in late 2017. The new communications system is called 'Chorus'.

The objectives of ICP are to:

  1. Replace the telephony system.
  2. Enable the use of common infrastructure for the delivery of voice and data services.
  3. Provide access to additional functionality for those that want to use it.
  4. Provide supporting communications and business change activities for the new technology.
  5. Agree with the collegiate University a future funding model for telephony and Unified Communications.

The Chorus main implemetation started in October 2016 and is expected to complete in Spring 2018. 

 Key benefits for the collegiate University

  • Timely and well-planned replacement of the existing telephony system will prevent the increased risk of service failure when support is withdrawn in 2017, and ensure ongoing sustainability of the voice service.
  • The option to use unified communications will give staff and students increased flexibility.
  • There will be significantly improved disaster recovery and business continuity capability.

Further information

Things you need to know about Chorus: learn what Chorus is and how it will affect you.


Chorus logo


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General enquiries about the project (ICP) and implementation of Chorus service:

Chorus service information and support: 
IT Service Desk (include 'Chorus' in the subject line) or (01865 6) 12345



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