Student concerns should relate directly to academic progress. If students are dissatisfied with any other aspects of provision eg their supervisory relationship or their working environment, they should raise these with the Director of Graduate Studies (or equivalent) in the first instance, and pursue them through the department’s complaints procedure if necessary.
Supervisors should discuss any concerns about academic progress with the student before flagging a concern in GSR.
Directors of Graduate Studies should review all flagged concerns and take action as appropriate. A severe concern should result in a meeting with the Director of Graduate Studies without delay. Directors of Graduate Studies should briefly note any action being taken to resolve the matter.
Minor concerns – Satisfactory progress is being made, but minor issues have been identified where further action may be required to keep progress on track
Major concerns – One or more factors are significantly affecting progress, and further action is required now to keep progress on track
Severe concerns – Progress is being seriously affected by one or more factors, and a meeting with the Director of Graduate Studies should be held as soon as possible to discuss further action to get progress back on track