Project roles

 The table below explains the roles and responsibilities on IT Services run projects.

Project role Project responsibilities
Project sponsor The project sponsor is ultimately responsible for the project, supported by the other members of the project board and is the ultimate decision maker.  The sponsor may also be referred to as the project executive.
Senior user The senior user is responsible for specifying the needs of those who will use the project’s products, for user liaison with the project management team, and for monitoring that the solution will meet those needs within the constraints of the business case in terms of quality, functionality and ease of use.
Senior supplier The senior supplier represents the interests of those designing, developing, facilitating, procuring and implementing the project’s products.  This role is accountable for the quality of the products delivered by the supplier(s) and is responsible for the technical integrity of the project.  This role may require more than one person to cover the interests of all suppliers. 
Programme manager The programme manager is responsible for the overall delivery of the projects for IT Services.  The programme manager looks at the impact of the projects on other areas of their programme and is a point of escalation and support for the project manager.
Project manager The project manager has the authority to run the project on a day-to-day basis on behalf of the project board, within the constraints laid down by it.