How to move emails back to my University account

If you are automatically forwarding your University emails to an external account you need to disable automatic email forwarding before 31 July 2023, otherwise it will be automatically switched off on 1 August

 

To move your emails from your external account back to your University email account, please follow the steps below:

  1. Ensure that the external email account from which you want to move the emails is set up in Microsoft Office Outlook. See guidance on the IT Help website  
  2. Open Outlook on your computer
     

    Note:

    It is is only possible to move emails back to your University account in this way via desktop versions of Outlook on a Windows PC

     
  3. Open the email folder where the email messages are stored, for example, the Inbox folder. To select the required messages, press Ctrl and click each message you need. Or press Ctrl+A to select all messages in the email folder. Right-click the selected message or group of messages and click Move, then select one of the available options: 
    Other Folder: email messages will be moved to your University email account, and no copy retained in the originating account
    Copy to Folder: a copy of each selected email message will be sent to your University email account, but a copy will be retained in the originating account
  4. Select the folder in your University email account to which you want to save the emails, then click OK