BT plans to switch off all analogue telephone services in January 2027 which means the University needs to migrate its critical and analogue lines from the current Chorus telephony service to a chosen alternative solution by that deadline. The Chorus service is provided by Mitel and could be extended but the University is taking this opportunity to assess suppliers for all telephony. An appropriate supplier (or suppliers) of telephony services needs to be chosen before the third-party support for the platform ends in July 2026.
What are digital lines?
Digital lines refer to VOIP (Voice Over Internet Protocol) telephony, as opposed to analogue lines that use dedicated copper wiring and network infrastructure. If you have a Chorus desk phone, this uses VOIP telephony so is a digital line.
What does this mean for my college or department?
The project needs accurate information about your requirements in order to assess and recommend an appropriate digital telephony supplier. This will include numbers for:
- telephone lines
- telephone equipment, including handsets, intercoms and phones
It will coordinate migration of Chorus lines to a new solution and facilitate a framework for colleges and departments to purchase new equipment and set up the new or revised managed service.
Detailed information
