Improving digital identity management

The University is modernising how we manage digital identities — that’s the information that tells systems who you are and what you should have access to.

Through the Identity Improvement Programme, we’re working to create a clearer, more connected picture of people across Oxford. Whether you're a student, staff member, visitor, or researcher, these improvements aim to make your digital experience smoother, more secure, and better matched to your needs.

This is a long-term programme running to 2028, but key changes are already underway.

What’s changing? 

We’re building better tools and processes for:

• Connecting identity information from across departments, colleges, and systems
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  Giving local teams more control over managing access — reducing bottlenecks and delays

• Improving the quality of personal data — so systems know who you are and what access you need
• Creating future self-service tools, making it easier for you to check or update your own details
• These changes will support faster onboarding, more reliable access to services, and safer handling of data.

Why it matters

This work will help the University with: 

• Reducing errors and improving data accuracy
• Making systems easier to use and more secure
• Streamlining identity events — like joining, changing roles, or leaving the University — to make them consistent and easy to manage
• Providing access that more accurately reflects all facets of a person's roles, responsibilities, and affiliations within the University
• Giving departments and colleges more flexibility in managing access
• Laying the groundwork for future improvements across Oxford’s digital services.

What do I need to do?

Right now, there’s no action you need to take — but:

• Stay informed as the programme develops.
• If you manage systems or access, you may be invited to help pilot new tools.
• When new self-service tools become available, check your own information. Please do this when prompted.

Further information

You can find out more on the Identity programme webpage and can also request a feature or provide feedback if you wish. 

More questions? Contact the programme team by email.