Migration Project

Supporting content migration to Oxford Fresco, OxIntranet and Oxweb

Moving our content to the new platforms will be a large undertaking, and the Migration Project will ensure this critical activity receives the level of attention needed. 

Content currently hosted on Mosaic and Oxweb will be prioritised for migration to the new platforms. This is because these platforms are built on technology that is going out of security support in October 2026. The Migration Project is working hand-in-hand with the Web CMS, Intranet and Oxweb development teams to ensure migration takes place in a smooth and timely way. 

Migration Timeline 

Migration of content from the Oxford Mosaic platform and Oxweb started in the summer of 2025, and will run until October 2026, when Mosaic will be decommissioned. 

Sites are migrating in structured monthly batches, known as tranches, and the timing of each migration will be dependent on: 

  • The readiness of each destination platform. For instance, Fresco’s functionality is expanding iteratively, so simpler sites are more likely to migrate at an early stage, with more complex sites migrating later as functionality develops 

  • Content owner/editor availability and capacity to undertake the move of their content within the migration window. 

The majority of Mosaic Site Owners and Migration contacts have recently been contacted with details of the migration month allocation for moving to Fresco (with the exception of MPLS, Biochemistry and UAS contacts, who can expect this communication soon). If you are a Site Owner expecting to need your site beyond October 2026 and haven't received a migration email, please contact us at mosaicmigrationsupport@it.ox.ac.uk.

Migration processes 

The migration process, roles and responsibilities, and the degree of automation depends on the migration path. The details of each process are being defined, but as general guidance: 

Mosaic to Fresco

Site content will be auto-migrated by the migration team using an automation tool, which copies text, images and attachments into Fresco. This rebuilds the site to look broadly similar to its Mosaic version, though it is not exactly like-for-like. Layouts may differ slightly and some features will have Fresco equivalents. 

Once content is migrated, owners will need to review and refine the site before publication. As a guide, a 30-page site typically takes about a day to check and adjust. You will also need to set up users and assign permissions. 

Watch our latest walkthrough video of Fresco and the migration process.

Support and main contact: 

The Migration Project will be the main point of contact for this migration path and will provide a Toolkit and help-desk style support throughout.

At the start of your migration, you will be invited to a kick-off session, outlining the process to come and providing initial training. The Migration Toolkit website is also available for detailed guidance at every stage of migration (including a comparison guide of functionality between Mosaic and Fresco), and there is a dedicated Teams channel you will be added to for support from our team and fellow migrators.

Mosaic to Oxweb

Site content will be migrated manually

Details on the process, including the respective roles and responsibilities of the Public Affairs Directorate (PAD) and content owners, will be shared by PAD in due course. 

Support and main contact:

The Public Affairs Directorate (PAD) will be the main point of contact for this migration path for those outside the UAS, and the team will contact directly.

Mosaic to OxIntranet

The migration process is likely to be manual, although the possibility of auto-migration is currently being investigated. 

Details on the migration process will be shared by the new OxIntranet support team. 

Support and main contact 

The OxIntranet support team will be the main point of contact for this migration path for those outside the UAS.

Content editors will be invited to an OxIntranet training session, and have access to a variety of support materials on the Help and Support area of OxIntranet. There is also a Teams channel for content editors on the platform, with a dedicated space for those currently migrating, offering support from the team as well as fellow editors.

UAS migration

In the University Administrative Services (UAS), there is a dedicated project to oversee and support the migration to OxIntranet, OxWeb and Fresco. For more information, visit the UAS Migration page, and if you have any questions, you should speak to your current site owner or UAS Communications Lead in the first instance.

Sites not being migrated 

The team have a list of sites which site owners have said do not need to be migrated. Unless you request otherwise, these websites will remain live until the Mosaic platform is decommissioned in October 2026. If you would like your website to be deactivated before then, please complete this form.

If you’re in any doubt about who to contact for any of the migration paths above, please do not hesitate to contact the Programme mailbox and we’ll point you in the right direction.

What you can be doing now 

The team have been in touch with most Mosaic Site Owners (with the exception of MPLS, Biochemistry and UAS contacts) to confirm your migration dates. If you are a Site Owner expecting to need your site beyond October 2026 and haven't received a migration email, please contact us at mosaicmigrationsupport@it.ox.ac.uk.

To ensure your migration is as smooth as possible when the time comes, we ask that you take some time to look through our Pre-Migration Checklist. This outlines the essential technical requirements and recommended best-practice improvements you can be doing now to minimise risk and reduce the effort involved in migrating from Mosaic. While it is primarily designed for migration from Mosaic to Fresco, it also includes useful guidance on general best practices and web sustainability, such as deleting draft/outdated pages, and converting file types. 

More information: 

Further information about the Migration Project will be shared on this page and directly with content owners and editors.

If you have any questions not addressed on this page, please visit our Programme Frequently Asked Questions or contact us via our Programme mailbox. 

You can also find information specific to Fresco and OxIntranet on their respective project pages. 

Other resources: 

  • Digital Communications site – access guidance and supporting materials to improve your content ahead of migration, including Oxford's new Digital Content Strategy, and join the growing Communications Network for collaboration and advice. 

  • The UX Champion's network  promotes a user-centred culture across the University, integrating UX principles into product development and service delivery, supporting cross-department collaboration, and mentoring colleagues to enhance UX practice.