Teams Phone user guidance

The information below links to University and supplier developed guidance materials for using Teams Phone.

Teams Phone 

• Teams Phone: Getting Started | IT Help​

• Get Started with Teams Phone - YouTube:

  • initiating

  • answering

  • forwarding

  • groups

  • transferring

  • merging

  • queues

  • voicemail

Using Teams Phone compatible handsets (desk phones)​

Poly CCX handsets

• Poly CCX400 common area phone QRG

• Quick Tips for Poly CCX Business Media Phones with Microsoft Teams

• Poly CCX Business Media Phones with Microsoft Teams User Guide 9.0.0

• HP Walkthrough for CCX phones

Poly Edge handsets

• Poly Edge E100 common area phone QRG
• Poly Edge E100 tutorial videos
• Poly Edge E Series Phones Quick Tips 
• Poly Edge E100 & E200: Basic Phone Features | HP Support​